When we provide services, information, or entertainment, we want to make the platform and user experience easy, useful, reliable, and safe. To optimise services delivered over the internet we sometimes place small amounts of information on users devices. These small amounts of information are known as cookies.
We do not sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law.
WHAT ARE COOKIES?
Cookies are small data containers that a website uses to store information on a user’s device upon visit which typically contain information about the website itself, a unique identifier that allows the site to recognise the user’s browser upon return, data that serves the purpose of the cookie, and the expiry date of the cookie.
Cookies enable certain features (for example login status), to track site usage (for example analytics), to store a user’s settings (for example timezone, notification preferences), and to personalise content (for example advertising, language, closed alerts).
Cookies set by a website are referred to as “1st-party cookies”, and typically only track a user’s activity on that respective site. Cookies set by other sites (ie. 3rd parties) are called “3rd-party cookies”, and can be used to track a user on other websites that use the same 3rd-party service.
TYPES OF COOKIES AND THEIR USAGE
Some cookies are crucial to the user experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.
Performance cookies are used in the measuring of how visitors use a website during their visit, without collecting personal information about them. In most cases this information is anonymous, and aggregated with information tracked across all website users to help website managers to understand visitor usage patterns, technologies, identify and diagnose problems or errors users may encounter, and to make better strategic decisions in improving our audience’s overall website experience. These cookies may be set by the website or by 3rd-party services.
Functionality cookies are used in collecting data about devices and any settings a user may configure on the website (for example language and timezone settings). Websites can provide users using cookies with customised, enhanced or optimised content and services. These cookies may be set by the website or by 3rd-party service.
TARGETING AND ADVERTISING COOKIES
Targeting/advertising cookies are used in determining what promotional content is most relevant and appropriate to a user’s interests. Websites may use them to deliver targeted advertising or to limit the number of times users see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to the end user. These cookies may be set by the website or by 3rd-party services. Targeting/advertising cookies set by 3rd-parties may be used to track you on other websites that use the same 3rd-party service.
3RD-PARTY COOKIES ON OUR SITES
We review the privacy policies of all our 3rd-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include 3rd-party services that compromise or violate the privacy of our users.
COMMON 3RD-PARTY COOKIES
Our websites use analytics tools to measure how many people are using our web pages and to help us understand how people interact with our web pages so we can make them better. These tools use a cookies to enable us to gather this information.
Our websites may feature a 3rd party embedded chat widget.
Our website may contain some pages that display a map from a provider. When viewing these pages Google uses a cookie to store preferences and information.
Our website may contain pages that allow you to post to various Social Media platforms like Twitter, Instagram, Facebook etc. This functionality will occasionally use a cookie to facilitate this.
Our website may use iFrames to display third party content, such as Facebook, within a web page. In some cases, this third party content may place a cookie on your device.
OPTING OUT OF COOKIES
Users likely need to update these settings on each individual device used to access a given domain.
Although some cookies can be blocked with little impact to user experience of a website, blocking all cookies may reduce or remove ability access certain features and content across all websites.
Questions, concerns or inquiries relating to the cookies policy for Crossroads Christian Communications Inc. (CCCI), Crossroads Family of Ministries and/or any of their associated programs and events or about any treatment of personal information should be emailed to [email protected] or submitted by telephone to 1-800-265-3100 or you may leave a message at (905) 332-6400 ext 3308. Attention: Privacy Officer
1295 North Service Road
PO Box 5100
Burlington, ON L7R4M2
24/7 Prayer Lines 1-866-273-4444
Partner Inquiries: 1-800-265-3100
Product Orders: 1-800-265-3100
Local Switchboard: 1-905-335-7100
General inbox: [email protected]
Last updated May 1, 2019.